- Managing Products & Services
We provide an industry leading Reseller Automation platform that allows you, your Reseller network and your Customers to manage all our Products and Services from your own Control Panels. You and your Resellers can choose to -
Use our ready-made, private-labeled, customizable Control Panels
Build your own Control Panels integrated into our powerful API to manage any/all Products and Services
Detailed Management Features (for you, your Resellers and Customers)
General Features
Upgrade/Downgrade/Modify/Renew/Delete and much more from a single interface - The Control Panels & API allow managing all orders from a single interface. This includes all domain names under various TLDs, Web/Mail Hosting, DNS, Live Chat etc. Customers/Resellers have to login to one single interface to manage everything such as modifications, upgrades, settings etc. Your Customers and your Resellers Customers do not have to remember multiple URLs, usernames and passwords.
Our System (OrderBox) also handles automatic creation of invoices for any modification that requires a payment from your Customers/Resellers. OrderBox has a comprehensive Finance and Billing Automation module that manages online invoicing, payment collection, payment gateway integration and much more.
Move Orders across Customers/Resellers - You and your Customers/Resellers can move any order or package to any other Customer/Reseller account
Locking/Suspension of services for security or payment recovery - You, your Resellers and Customers have the ability to lock or suspend services of any service in order to prevent fraudulent transfers or modifications, or in order to recover payments
Access complete history of all modifications performed - You, your Resellers and Customers can view, for each order, the complete history of all modifications performed on that package, alongwith the date/time, as well as the status of that modification. Your support staff and your customers can now track back any particular modification and find out when it was requested and performed.
Determine the status of any Order - You, your Resellers and Customers can determine the current status of any order which is processing. For instance if a domain name transfer request is placed and is likely to take 5 days, you can track at any given point in time what the current status of the transfer is.
Create Invoices/Check Payment history and status for any Order - You and your Resellers can create an invoice and link it to an Order. You can check the entire payment history of an order and the status of any pending payments
Over and above these, our system provides specific management functions for various different Products through various Control Panels and through the API. Our system also handles various management tasks automatically in the background. All of these are enumerated below -
Domain Name Management Features
Manage Name Servers
Manage Child Name servers (Host Records) associated with a domain name
Renew/Delete/Suspend/Unsuspend/Lock/Unlock domain names
Bulk Modify/Lock/Suspend Domain Names
Bulk Modify Domain name associated Contact information
Specify default contact information or nameservers to be used for all new Domain Names
Brand your Whois output - You and your Resellers get a Dedicated completely brandable Whois page and Whois server so that your brand identity is displayed no matter where the whois request is performed from.
Apply for the Restoration of a deleted domain name which is processed automatically
Additionally if you are an Accredited Registrar for gTLDs, you can manually approve or cancel Domain Transfer requests
Our System automatically handles the following tasks in the background -
- gTLD Domain Transfer Processing - Our System automatically parses the Whois output of every Registrar and extracts the Administrative contact
email address of a domain name to send out emails for requesting
transfer approvals.
Web and Email Hosting Management Features
Renew/Delete/Suspend/Unsuspend/Lock/Unlock Hosting Packages
Upgrade/Downgrade Hosting packages - Change the allocated diskspace, bandwidth and any other parameter anytime
List/Add/Modify/Delete A/MX/CNAME/NS/SOA records
View Name server information
Click here for additional detailed Management functions provided by the Web Hosting Control Panels
Click here for additional detailed Management functions provided by the Email Hosting Control Panels
Our system automatically handles the following tasks in the background
Bandwidth usage monitoring - Our system automatically computes bandwidth utilization of every hosting package and sends out warning emails when the usage reaches certain threshold levels.
Bandwidth Overage calculation and billing - If your Customer utilizes greater bandwidth than what he had originally purchased, our system automatically calculates the overage and raises appropriate invoices for the same
Website Builder and Live Chat Management Features
Renew/Delete/Suspend/Unsuspend/Lock/Unlock the Package
Upgrade/Downgrade packages - Change various parameters such as number of pages, number of operators etc anytime
Click here for additional detailed Management functions provided by the Website Builder Control Panels »
Click here for additional detailed Management functions provided by the Live Chat Services Control Panels »
Domain Forwarding Management Features
Specify Domain Forwarding destination
Specify URL Masking preferences including <HEAD> and <NOFRAMES> tag content
Specify wild carded sub-domain forwarding preferences
Renew/Delete/Suspend/Unsuspend/Lock/Unlock the service
Mail Forwarding Management Features
Create multiple Mail forwards, each with multiple destinations
Specify wild carded mail forwarding preferences
Renew/Delete/Suspend/Unsuspend/Lock/Unlock the service
Managed DNS Management Features
List/Add/Modify/Delete A/MX/CNAME/NS/SOA records
Renew/Delete/Suspend/Unsuspend/Lock/Unlock the service
